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BSA Customer's Feedback

Registration Services taken from BSA INTERNATIONAL CERTIFICATION CO. PRIVATE LIMITED
  ISO 9001:2015
  ISO 14000:2015
  OHSAS
  Others
Feedback Elements & Scores:
5 - Excellent, 4 - Very Good, 3 - Good, 2 - Average, 1 - Below Average

Response :

Pleasant Conversation

  Excellent
  Very Good
  Good
  Average
  Below Average

Timely & Correctness of Information given

  Excellent
  Very Good
  Good
  Average
  Below Average

Response on Emails

  Excellent
  Very Good
  Good
  Average
  Below Average

During the Application Process :

Sales Visit

  Excellent
  Very Good
  Good
  Average
  Below Average

Correct information sharing and understanding of processes

  Excellent
  Very Good
  Good
  Average
  Below Average

Answering your queries

  Excellent
  Very Good
  Good
  Average
  Below Average

Quotation Response

  Excellent
  Very Good
  Good
  Average
  Below Average

Assessor Allocation, Assessments Delivery & Certification Documents :

Allocation Information in advance

  Excellent
  Very Good
  Good
  Average
  Below Average

Punctuality of Assessors reaching site

  Excellent
  Very Good
  Good
  Average
  Below Average

Assessments Quality

  Excellent
  Very Good
  Good
  Average
  Below Average

Assessor Professional Conduct

  Excellent
  Very Good
  Good
  Average
  Below Average

Timely provision of Assessment Reports

  Excellent
  Very Good
  Good
  Average
  Below Average

Presentation Quality of Report and Correctness

  Excellent
  Very Good
  Good
  Average
  Below Average

Timely delivery of Certificate

  Excellent
  Very Good
  Good
  Average
  Below Average

Correctness of Certificates

  Excellent
  Very Good
  Good
  Average
  Below Average

Value

Price Competitiveness

  Excellent
  Very Good
  Good
  Average
  Below Average

Correct invoicing, Taxes etc..

  Excellent
  Very Good
  Good
  Average
  Below Average

Handling of your Complaints, if any :

Acknowledgement on your complaints

  Excellent
  Very Good
  Good
  Average
  Below Average

Timely Resolution of your complaints

  Excellent
  Very Good
  Good
  Average
  Below Average

Intrested Party's Feedback


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Breaking News
BSA Website domain name is changed from www.bsastandard.com to www.bsastandards.com on 22nd JUNE 2021.
BSA has been accredited by NABCB for QMS (ISO 9001:2015) scheme.
We are expecting Business Associates in All over India.
We are Expecting Business Associates in the Following Countries. Australia, Bangladesh, Malaysia, Singapore, Sri Lanka, Thailand, Nepal and Turkey.
nx